What is a Concierge Charge? Anyone at immediate risk should contact police or a specialist service. Some council homes in Wolverhampton are managed by tenant management organisations. If you are contacting us about any of the following, please contact the relevant team direct for the fastest response. Use a reputable supplier To find out more about finding a new home and choice based lettings, visit our website. In Facebook, search words like council, exchange and home swap. 5) Any applicant with the following connection to the Armed Forces: Any applicant with more than 16,000 worth of assets or savings or an income of more than 48,000 may not be able to have a Homes in the City application under the City of Wolverhampton's housing allocations policy. Wolverhampton. If you are on low income you may be entitled to Housing Benefit or for Universal Credit claimants, the housing costs element of Universal Credit. Box 260 If you owe debts of more than 400 to a Council or Registered Provider or more than 600 where Universal Credit is a contributing factor may see their application suspended for a minimum of 3 months. P.O. Please note, from the end of September 2021 any applicant with no registered housing need may not be able to have a Homes in the City application following changes to the City of Wolverhampton's housing allocations policy. If you are experiencing crime please contact theWest Midlands Police to report. Simply select the relevant day from the yellow bar across the top and the chart will update with average call volumes for each time slot, so you can plan your call to minimise any waiting time. Contact Email homes.direct@wolverhamptonhomes.org.uk. The cost of living crisis is affecting many people across the city. You can now apply for a transfer or to move to another Housing Association property using Homes Direct. A weekly charge added to high and low rise blocks - the concierge service provides a range of services including caretaking, tenancy and estate management, security and information. A tenant who causes or permits the dwelling to be overcrowded is liable to prosecution for an offence under the Housing Act 1985 and if convicted can be fined. . Those who are currently serving in the regular forces or who were serving in the regular forces at any time in the five years preceding their application for an allocation of social housing. We can also be contacted using our webchat in the bottom right hand corner of your screen, by email or by phone. Existing Customers - Register for your online account If you are an applicant or a current tenant of Wolverhampton Homes, please register by clicking the 'Existing Applicants and Tenants - Sign. We look afterall shared and communal gardens. A weekly charge added for the maintenance of communal facilities, such as community alarm, communal areas, laundries, guest rooms where applicable and landings, What is a Digital TV Charge? Staff are overworked and underpaid. This number is available 24 hours a day, seven days a week, all year round. An independent advisor or a medical panel will consider your case and depending on your circumstances, your housing application may be reassessed and given an greater housing priority and/or recommendation made on suitable property types:Medical Assessment Information. Local connection is established through evidencing one of the following, that: 1) The applicant has lived in the City for the last 2 years. You will need to advise us when your debts are below these levels so we can review your application. If you are applying for housing due to social or welfare grounds and a move would resolve the situation, you will need to provide supporting information when you have completed your online housing application. to intervene to resolve housing benefit issues. First, you need to find a home thats right for you. Simply log in to your account and your new charges will be displayed. It can take up to 42 days for us to complete these checks and make a decision. A garage that has been let with the dwelling can be within the curtilage or on separate garage site. Pros. Register on Homeswapperor advertise on Facebook to advertise your home and search for a swap. First, you need to find a home that's right for you. You do not need to be on the housing register or have a housing need to exchange tenancies. Please visit our Homes in the City website to make an application and bid for council homes in Wolverhampton. This is how many people can occupy the dwelling before it is deemed overcrowded. To pay your Rents, Leaseholder and all other Housing charges online you will need: your Rents, Leaseholder and all other Housing charges reference number. Working any 5 out of 7 on a rota basis which will consist of days, evenings and weekends. There are a number of payment methods available for paying your housing rent. Registering makes it easier for you to access our services online and to track the progress of your reports, requests and applications. My Account is Wolverhampton Homes' online self-service system. Please note that if /you wish to apply for a social need relating to ASB or criminal activity we would need to see supporting information from the Police which confirms that you are at risk and that the police are supporting a move away from their current home. If you know another secure tenant who is looking to move, you may want to discuss the possibility of swapping homes with them. All rights reserved. With this in mind and working in alignment with the City of Wolverhampton Council, the decision has been made not to reopen the One Stop Shops based at Bilston Town Hall, Market Street and Wednesfield. We are committed to ensuring residents feel safe at home. Refugees who were previously dispersed in Wolverhampton; Members of the Gypsy and Traveller community who do not have a permanent residency; Applicants who are former Council care leavers from Wolverhampton who are returning to the City, up to the age of 25. protocol between CWC and neighbouring authorities; Eligible homeless applicants that are not subject to a referral to another Local Authority AND they meet the Housing Act local connection criteria. 1mo Edited. A minimum of half of the housing association properties that become available in Wolverhampton to relet are advertised through 'Homes in the City' the other half are either advertised through Homes in the City or allocated through their own systems, sometimes only to their own tenants. Cons. Follow the link to find out more:Grants and Support. Yes, if your tenancy is managed by Wolverhampton Homes your Tenancy Officer can support you with your application. Bereaved spouses or civil partners of those serving in the regular forces where (i) the bereaved spouse or civil partner has recently ceased, or will cease to be entitled, to reside in Ministry of Defence accommodation following the death of their service spouse or civil partner, and (ii) the death was wholly or partly attributable to their service. You can find your new costs for rent and service charges on My Account. It allows you to: report repairs check the status of your repairs update your details check your account balances create a new housing application apply and bid for housing access the online payment system Register for My Account Tenants and housing applicants In an emergency during our opening hours please contact us via telephone. Find out about discounts, deals and financial support to help you make the most of your money. City of Wolverhampton Council completed a review of rent and service charges following online consultation with tenants and leaseholders in addition to feedback from Councils managing agents: Wolverhampton Homes, Dovecotes TMO, New Park Village TMC, and Bushbury Hill EMB. Set up safely Please email DA@wolverhamptonhomes.org.uk or visit Wolverhampton Homes website for more information: https://www.wolverhamptonhomes.org.uk/help-support/worries-about-a-person/domestic-abuse/. We can help you to keep your home, explore other housing options, give you advice on the councils statutory homelessness duty, and help you to access the rent deposit scheme. In line with Government guidelines, the Councils Cabinet decided at its meeting on 19 January 2022 to increase rents by the Consumer Price Index (CPI) at 3.1% plus 1%, meaning rents will increase by 4.1%. To ensure that Wolverhampton Homes can support any developers of private rented housing by offering a high-quality management agent service. Tick the box to accept the terms and conditions. Wolverhampton Homes - 01902 556789; Bushbury Hill - 01902 552995; Dovecotes - 01902 552780; New Park Village - 01902 552670; Direct Debit. Choosing a conveyancing solicitor in Wolverhampton Choose the right conveyancing company in Wolverhampton for a smooth property transaction. The link above will open the Direct Debit form. You can find your new costs for rent and service charges on My Account. Copyright 2023 Wolverhampton Homes. Housing Benefit: You will need to complete a, Housing Costs Element of Universal Credit: you need to. In the verification email, you will find a '. 8 questions about working at WOLVERHAMPTON HOMES. Applicants without a connection to Wolverhampton will not be eligible. A weekly charge added to properties at Hickman Avenue & Heath Town for the provision and maintenance of Heating systems, What is a Heating Improvement Charge? Payments made through this service will credit your account the next working day, therefore payments made on a Friday, Saturday or Sunday will credit your account on a Monday. 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We know that anti-social behaviour can cause a great deal of distress. The content in this article may now be out of date. 4,686 followers. Our homes are in great demand and only a small number of people on the Housing Register are successful in being rehoused. If you're new to Wolverhampton Homes, you will need an active email address to set up an account. Many of them charge low rents and also have homes in other areas, giving you more choice. Today. His tenure has been built on lies and broken promises. Close the window, or navigate through your web tabs to return to the housing options page. Our partner Continental Landscapes will mow lawns, cut hedges and tend to shrub beds on a regular schedule. Your Questions Allocations Policy. You can pay your Housing Rent through My Account which gives you access to a range of Council services - get started by registering for an account here and pay your rent. The terms of your tenancy may change if you swap homes. Uncaring, dishonest, stressful, under staffed, dreadful management. However,registration is necessary. If agreed, we will ask you to sign some paperwork and let you know when you can legally move home. Copyright 2023 Wolverhampton Homes. Dec 19 Our contact centre, Homes Direct, will close at 5pm on Friday 23 December 2022 for the festive period, reopening on Tuesday 3 January 2023 at 8:30am If you have a housing emergency between these times, please call our out of hours team on 01902 552999. wolverhamptonhomes.org.uk/news/company-n GIF ALT 1 It's our mission to help people to get on in life and our vision is to unlock people's potential through housing, skills, and technology. Thats why it is important to consider all your options, including housing associations and private landlords. 3) The applicant is in employment or has received an evidenced offer of employment within the City. Wolverhampton HomesWednesfield Housing OfficeAlfred Squire RoadWednesfieldWolverhamptonWV11 1XU. If you are 16-25 and want some housing advice, please contact The Young Persons Team. If you are in receipt of Universal Credit you will need to log into your UC Journal and update your housing costs. You can now: You will then be directed to the registration page. You can pay your rent and other charges at the Post Office or by PayPoint using your customer payment card. There are thousands of private rented homes in Wolverhampton and they can be found across the City. We believe in living our values of working together, being open to new ideas, respecting differences, and delivering our promises. In an emergency during our opening hours please contact us via telephone. You can pay online anywhere using your smartphone, tablet or computer. Not registered? What is the work environment and culture like at WOLVERHAMPTON HOMES? This means that you will need to make your payment on a Thursday if you want it to reach your account that same week. New Park Village TMC. Carry out a pre-use check This helps you to keep track of what youre spending and reduce the chance of falling behind. Wolverhampton Homes is an Arm's Length Management Organisation established in 2005 which manages around 21,000 homes on behalf of City of Wolverhampton Council. You just need to be connected to the internet and have your debit or credit card handy. Also if you need a house or 2 bedroom bungalow you should expect a very long waiting period, even if you have high priority, as these properties are in the shortest supply and the greatest demand. This can also be confirmed by the Councils medical advisor. You will be able to swap for any home you are eligible for. . Role: Customer Assistant (Vehicle Handover) Location: Wolverhampton, WV12 2QU. Below is a comprehensive list of links to external sites providing extensive advice and information surrounding housing. Just follow the link below. with social, health and practical issues. TheHouseShop has a selection of Wolverhampton in West Midlands properties available to rent direct from private landlords including DSS rental property, landlords accepting pets, studio apartments, 2 bed apartments, 3 and 4 bed houses and more. There are also lots of groups on Facebook which have been set up to help people to advertise and search for homes. This is a choice based lettings website. Congratulations! Wolverhampton Homes operates an outreach service for housing related support across different tenures and can help: to resolve rent arrears to intervene to resolve housing benefit issues, with budgeting advice, with advice on housing enquiries, with social, health and practical issues, with referrals and sign posting to other agencies, Please be sure to check your junk and spam folders just in case. We understand that you may want to make changes to your home. Its simple to use and enables you to begin bidding on available empty homes immediately after registration. Wolverhampton If you are experiencing problems with the condition of your home please click here for further advice. Please use our 'How to Guide' follow the instructions and register as a new client: Guide to getting access to a Homes in the City account. That's why we're committed to working with you and other organisations across Wolverhampton to investigate and resolve the cases which are reported to us:Contact to report. Approves the Wolverhampton Homes Business Plan Action Plan 2020-2021. Permanent + 1. very relaxed environment, can get some involvment in other tasks, nice staff, offer lots of training but not recognised qualifications. Wolverhampton Homes (Stowlawn) | Middleway Green, Wolverhampton WV14 6DJ | +44 1902 556789 | Photo by Wolverhamptonhomes (Show full size) Customer Ratings and Reviews There are no reviews yet! 01902 556789 Our customer service team in Homes Direct help thousands of customers each week, so you may experience a delay in your call being answered. You should check what your rights and responsibilities will be before agreeing to a swap. If you have a question or enquiry about an existing housing application you will find lots of information to help on the Homes in the City website. On your envelope and in the letter itself, please state the name of the person or department you are trying to reach. Your membership has no expiry date. To work with developers to ensure their properties are of a high standard. your debit or credit card details. Copyright 2023 Wolverhampton Homes. Please quote your 8 digit payment reference. CEO Approval. WV1 1RZ. https://t.co/pdsZumDTiG, Copyright 2023 Wolverhampton Homes. In line with the councils Relight Our City programme, it has been agreed that over time we will move towards a city-wide hub approach which will include improving our outreach offer to you. If you are in receipt of Universal Credit you will need to log into your UC Journal and update your housing costs. If you want to check your rent balance, report or check the status of a repair, or update your contact details, you can do it all using My Account.